Booking terms and conditions 

Introduction

The following procedures apply in relation to contracts arranged by Airportconnex as a supplier for transfers between the departure points and destinations ("service") specified in the written confirmation issued by Airportconnex.

Airportconnex act as "the supplier" at all times.

Status of the Passenger(s) and their agent(s)

The purchaser of the services specified in the written confirmation is the other party to the contract with the nominated supplier. If the contract is made by an agent or any other person acting on behalf of the passenger whose name appears on the written confirmation, then that agent or other person is acting as the agent of the passengers.

Booking

Bookings may be made online at www.airportconnex.com web site or by telephone +90 252 4190924. Person booking our services must be 18 years or over to purchase the service using the payment methods requested. All bookings must be made 24 hours prior to the service time requested. Where two or more people are included in the same booking, the person making the booking "the lead person" shall be deemed to have done so on behalf of both or all members of the party and he or she accepts these terms and conditions of the supplier on behalf of himself or herself and each member of the party. All information provided by the lead person such as Date of services, Flight Numbers, Landing and Departure Times, number of passengers and destinations are understood to be correct at the time of booking and supplier will not take any responsibility of any inconvenience caused by missing or incorrect information.

Payment

Full payment is required at the time of booking. On receipt of such payment, Airportconnex will issue by e-mail the written confirmation with details of the persons involved in the booking and the transfer booked to the e-mail address provided by the lead person. The written confirmation acts as the ticket and must be presented to the Airportconnex representative both for arrival, departure and returns at the set point before starting the journey.

All payments made to Airportconnex are non-refundable unless for reasons beyond purchaser’s control or Airportconnex cancels the booking.

Infants under 2 years are free of charge but may be required to sit on an adult’s lap.

Children aged 2 and over require seats on all forms of transport and will always be counted as adult and charged at the adult rate.

Booking Amendments

All amendments can be made on the www.airportconnex.com web site with booking reference number 24 hours before departure.

Any amendments shorter then 24 hours should be made by phone number +90 252 4190924 within office hours. Outside office hours amendments can be made by emergency phone number +0555 272 35 04.